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HOW TO GET PERSONALIZED ADVICE?Please contact our Geneva-based head office by phone or by e-mail: T. +41 22 552 04 53 M. info@iconecaviar.com We are always happy to get to know or to advice our clients.
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HOW TO ORDER?We always keep our website updated with our latest offers and selections. We also accept orders by phone or e-mail. Do not hesitatate to contact us for any questions: T. +41 22 552 04 53 M. info@iconecaviar.com
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CAN IT BE GIFTED?Our gift service is at your disposal. We ship your presents in high-end boxes prepared with the greatest care that ensure that the caviar arrive fresh. Please let us know if you would like to add a message to your gift. Contact us via email on info@iconecaviar.com or by phone on +41 22 552 04 53 for more information.
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HOW LONG WILL IT TAKE FOR THE ORDER TO BE DELIVERED?For deliveries in Geneva and Lausanne areas we aim to deliver your order in the next 12 hours with our dedicated courrier service. For deliveries in the rest of Switzerland we aim for a delivery in 24 hours by Swiss post. Do not hesitate to let us know if you have a prefered delivery date and time. You may contact us via email on info@iconecaviar.com or by phone on +41 22 552 04 53 for any questions.
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WILL THE CAVIAR STAY COLD DURING TRANSPORTATION?We pack all your orders in a specially developped insulated box with Ice-Pack blocks. The combination allows for correct temperatures to be maintained during transportation for 48 hours. Upon delivery, please remove caviar from the packaging as soon as possible and follow our conservation guidelines. Should you wish, the Ice-Pack blocks can be re-used.
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CUSTOMER SERVICE QUESTIONS?Do not hesitate to contact our Geneva-based head office for any questions, special requests or modifications to your existing orders: M info@iconecaviar.com T +41 22 552 04 53
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WHAT PAYMENT METHODS ARE ACCEPTED?We accept credit card and bank transfers. To pay with a bank transfer please contact our offices and we will send you the invoice with our bank details. T. +41 22 552 04 53 M. info@iconecaviar.com Please note that we ship the order only after the reception of funds, which means that in case of bank transfers it might take up to 3 days for us to ship you order.
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WILL MY ORDER STAY COLD DURING TRANSPORT?Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cras efficitur varius ligula semper gravida. Proin vitae porta urna. Curabitur non metus id erat consequat ultricies.
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CAN I ORDER TO A BUSINESS OR AN OFFICE ADDRESS?Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cras efficitur varius ligula semper gravida. Proin vitae porta urna. Curabitur non metus id erat consequat ultricies.
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IS IT SECURE TO PAY ONLINE?Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cras efficitur varius ligula semper gravida. Proin vitae porta urna. Curabitur non metus id erat consequat ultricies.
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HOW DO I EXCHANGE OR RETURN AN ITEM?Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cras efficitur varius ligula semper gravida. Proin vitae porta urna. Curabitur non metus id erat consequat ultricies.
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HOW DO I TRACK MY ORDER?Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cras efficitur varius ligula semper gravida. Proin vitae porta urna. Curabitur non metus id erat consequat ultricies.
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IS PACKAGING DISCREET?Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cras efficitur varius ligula semper gravida. Proin vitae porta urna. Curabitur non metus id erat consequat ultricies.
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DO YOU SHIP INTERNATIONAL ORDERS?Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cras efficitur varius ligula semper gravida. Proin vitae porta urna. Curabitur non metus id erat consequat ultricies.
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HOW WILL MY ORDER STAY FRESH DURING SHIPMENT?Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cras efficitur varius ligula semper gravida. Proin vitae porta urna. Curabitur non metus id erat consequat ultricies.
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DO I HAVE TO ARRANGE FOR SOMEONE TO BE AVAILABLE TO ACCEPT SHIPMENT?Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cras efficitur varius ligula semper gravida. Proin vitae porta urna. Curabitur non metus id erat consequat ultricies.
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DO I HAVE TO SIGN FOR DELIVERY?Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cras efficitur varius ligula semper gravida. Proin vitae porta urna. Curabitur non metus id erat consequat ultricies.
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WHAT SIZE OF TINS ARE AVAILABLE?Our caviar can be packed into 30 gr, 50 gr, 125 gr, 250 gr and 500 gr aluminium or metal tins. We also offer a 1 kg traditional blue tin.
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WHICH QUANTITY OF CAVIAR TO ORDER?For a first discovery you can always share a 50 gr tin. As a light starter, we recommand at least 50 gr of caviar per person, with a variety of side dishes (blinis, sour cream, scrambled eggs, potatoes). If you wish to organise a caviar dinner, you should plan for 100 gr per person at the very least. .
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HOW TO SERVE CAVIAR?For caviar to show its flavours, it should be served at around 7-14 C. Our specialy developed ICECONIC serving plate will help you to keep the correct temperatures for the duration of your dinner. We also recommend using spoons made out of a neutral material like mother-of-pearl or wood as silver reacts with the fish eggs.
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WHAT TO EAT WITH CAVIAR?We love to savour our caviar in a very classic manner: plain, with a mother-of-pearl spoon, scooped directly from the tin. However, you may also serve it with blinis or young potatoes. Caviar also goes well with other dishes like fish, pasta and meat. Some chefs even choose to cook caviar. For drinks vodka and champagne go exceptionally well with caviar.
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HOW TO TASTE CAVIARFor tasting, roll a few grains between your tongue and your palate.
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HOW TO STORE CAVIAR?Make sure to always keep your caviar in the coldest part of your fridge, and open it only at the last minute. In most fridges you will want to store caviar in the seafood drawer.
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HOW LONG TO KEEP CAVIAR?We always recommend ordering your caviar few days before you plan to eat. This way we can select the best availbale caviar specially for you. That said, you can check the exact DLC date of the caviar you have received on the bottom of our tins. Generally speaking we try to guarantee 2-3 months of storage time from the reception date. The exact best before date varies between caviar variety and maturation duration.
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WHAT IS CITES AND WHY IS IT IMPORTANT?Sturgeon farming and the sale of caviar are protected by CITES, which controls international trade of endangered species of wild fauna and flora. To protect the wild sturgeon and to ensure that the product you have received is of good quality, always make sure that the tin you bought has a CITES number. You will always find CITES number on the bottom of our tins.
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WHAT IS CAVIAR AFFINAGE?Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin eget nisi diam. Maecenas nisi mi, porta a magna quis, tristique cursus lectus. Phasellus rutrum metus sed ante semper vehicula. Suspendisse at dapibus diam. Duis et libero mattis neque elementum congue. Aenean pulvinar ullamcorper sollicitudin. Duis eu ipsum ultricies, imperdiet ipsum et, tincidunt nulla. Fusce quis justo mattis lectus feugiat scelerisque. Praesent finibus, sapien eu laoreet molestie, ipsum diam imperdiet ante, ut finibus nibh ipsum at justo. Etiam quis euismod turpis, eu molestie metus. Fusce eu placerat leo. Nam eu fermentum libero.
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ICONE CLASSIQUELorem ipsum dolor sit amet, consectetur adipiscing elit. Proin eget nisi diam. Maecenas nisi mi, porta a magna quis, tristique cursus lectus. Phasellus rutrum metus sed ante semper vehicula. Suspendisse at dapibus diam. Duis et libero mattis neque elementum congue. Aenean pulvinar ullamcorper sollicitudin. Duis eu ipsum ultricies, imperdiet ipsum et, tincidunt nulla. Fusce quis justo mattis lectus feugiat scelerisque. Praesent finibus, sapien eu laoreet molestie, ipsum diam imperdiet ante, ut finibus nibh ipsum at justo. Etiam quis euismod turpis, eu molestie metus. Fusce eu placerat leo. Nam eu fermentum libero.
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ICONE RÉSERVELorem ipsum dolor sit amet, consectetur adipiscing elit. Proin eget nisi diam. Maecenas nisi mi, porta a magna quis, tristique cursus lectus. Phasellus rutrum metus sed ante semper vehicula. Suspendisse at dapibus diam. Duis et libero mattis neque elementum congue. Aenean pulvinar ullamcorper sollicitudin. Duis eu ipsum ultricies, imperdiet ipsum et, tincidunt nulla. Fusce quis justo mattis lectus feugiat scelerisque. Praesent finibus, sapien eu laoreet molestie, ipsum diam imperdiet ante, ut finibus nibh ipsum at justo. Etiam quis euismod turpis, eu molestie metus. Fusce eu placerat leo. Nam eu fermentum libero.
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ICONE GRAND MILLÉSIMELorem ipsum dolor sit amet, consectetur adipiscing elit. Proin eget nisi diam. Maecenas nisi mi, porta a magna quis, tristique cursus lectus. Phasellus rutrum metus sed ante semper vehicula. Suspendisse at dapibus diam. Duis et libero mattis neque elementum congue. Aenean pulvinar ullamcorper sollicitudin. Duis eu ipsum ultricies, imperdiet ipsum et, tincidunt nulla. Fusce quis justo mattis lectus feugiat scelerisque. Praesent finibus, sapien eu laoreet molestie, ipsum diam imperdiet ante, ut finibus nibh ipsum at justo. Etiam quis euismod turpis, eu molestie metus. Fusce eu placerat leo. Nam eu fermentum libero.
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WHAT IS ICECONIC SERVING PLATE?Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin eget nisi diam. Maecenas nisi mi, porta a magna quis, tristique cursus lectus. Phasellus rutrum metus sed ante semper vehicula. Suspendisse at dapibus diam. Duis et libero mattis neque elementum congue. Aenean pulvinar ullamcorper sollicitudin. Duis eu ipsum ultricies, imperdiet ipsum et, tincidunt nulla. Fusce quis justo mattis lectus feugiat scelerisque. Praesent finibus, sapien eu laoreet molestie, ipsum diam imperdiet ante, ut finibus nibh ipsum at justo. Etiam quis euismod turpis, eu molestie metus. Fusce eu placerat leo. Nam eu fermentum libero.
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HOW CAVIAR IS MADE?There are two different skills involved in caviar making: the farming which provides the raw material, and the maturation which is a handcraft process alike wine maturing. It is on this last and crutical stage that ICONE Caviar’s unique expertise comes into play.
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WHAT IS TAILOR MADE MATURING?Our personalised maturing process allows us to cater to a variety of tastes. Th at is why we are always looking forward to your feedback to improve your ICONE experience with each new order.
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ORGANISING EVENT?We offer a caviar degustation stand for your events. Contact us for a quote. M info@iconecaviar.com T +41 22 552 04 53
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LOOKING FOR YOUR NEXT CORPORATE GIFT?We offer solutions for gifting your employyes and clients an exciting culinary adventour. Please contact us for a quote. M info@iconecaviar.com T +41 22 552 04 53


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